WELCOME GUIDE for Vienna

Hi there! Moving to a new country may initially feel a little bit overwhelming. No worries – here are a few first steps for you after moving into our apartment at Hasnerstraße 91.

First tip: Tap water in Vienna is the best water in the whole world (Sarah confirms!!!). So you can drink directly from every tap in the apartment.

Based on the purpose or length of your stay, you may face different entry requirements for Austria. International arrivals must follow all entry and exit policies that apply to each individual. For more information, click here.

coming from airport
Taking an uber/taxi is the most convenient way, costs about 45 EUR and takes 30 minutes.

Or take a train S7 (or any other train) to „Wien Mitte“, switch to subway U3 (orange) and get off at „Ottakring“, exit „Hasnerstraße“. From there you need 8 walking minutes.

coming from Main Station (Hauptbahnhof)
Take a train S7 (or any other train) to „Wien Mitte“, switch to subway U3 (orange) and get off at „Ottakring“, exit „Hasnerstraße“. From there you need 8 walking minutes.

Public transportation is integrated in Google Maps, so you can trust Google Maps. 

Don’t hesitate to contact us if you have any questions. 

Sarah +43 699 100 86 999

VIENNA WEATHER

REGISTRATION

You are required by law to fill out a guest register if you are staying under 3 months at our apartment. Guest register is provided in the apartment. Please fill it out until your moving out day and leave it on the table. Thank you!

If you move to Austria from abroad for longer than 3 months, it is possible to register in the apartment (Meldezettel) as secondary residence. 

If you want to do that, please let us know and you will get a pre-filled form (Meldezettel) from us with your passport number, name and address and you have to sign with us a rental contract (Mietvertrag) with a deposit. Those documents you need for the Magistrat.

After we both signed, go directly to Richard-Wagner-Platz 19 without an appointment (working hours: Monday, Tuesday, Wednesday, Friday from 8:00 until 13:00; Thurday from 8:00 until 17:30).

Once the registration is completed, you will receive a residence registration certificate (Bestätigung der Meldung) via mail or directly there.

At the end of your stay, please de-register from this address.

If you need more information, just read this complicated official page: https://www.wien.gv.at/english/living-working/registration/ 

SIM CARD

Apart from the airport you can buy your sim card in the official shops. There are three big phone operators in Austria: Drei, A1 and Magenta. Our favourite one is Drei with the best price/value offer for data, calls and sms. Check their new offers here.

And the best thing is, that Drei has a shop few walking minutes from your apartment at Thaliastraße 24

PUBLIC TRANSPORTATION

Vienna has an awesomely-developed public transport network. Buses, trains, trams and subway lines will take you almost anywhere in the city in no time at all. Vienna public transport Wiener Linien operates five subway lines (U1, U2, U3, U4, U6), 29 trams and 127 bus lines, of which 24 are night lines. Night lines only operate between 0:30am and 5am. On weekends and public holidays the subways are available all night.

Which tickets are available? Here is a quick summary of them.

Annual Pass VIENNA (Jahreskarte): This ticket is valid for exactly 365 days starting on the first day of the next full calendar month and is valid for all public transport lines within Vienna. Buy it here.

Semester Ticket VIENNA (Semesterkarte): This ticket is valid for a semester in Vienna. A student identification card is required to purchase a semester pass. This ticket is valid e.g. as a summer semester between February 1 and June 30 or winter semester between September 1 and January 31. Buy it here.

7 days VIENNA: Valid for 7 days starting from the date of your choice and for all public transportation in Vienna’s city zone. Costs 17,10 EUR. Buy it here.

24/48/72 hours VIENNA : Valid for 24, 48 or 72 hours from a freely selectable starting time and for all public transportation in Vienna’s city zone. Costs 8 EUR for 24 hours / 14,10 EUR for 48 hours / 17,10 EUR for 72 hours. Buy it here.

Single ticket (Einzelkarte): If you just walking around in Vienna or have a bike and you just want to go by public transportation one in a while, then single ticket is the right choice for you. But it can be used only in one direction, you may change between tram, bus and subway as often you like, but without interrupting your travel within Vienna. How they check that, we have no clue 🙂 Buy it here.

Check-out all tickets here: 
https://shop.wienmobil.at/en/products

#1 Ticket machines at most subway stations

#2 Tobacconists 

#3 On the tram directly

#4 Online at Wiener Linien Shop 

SUPERMARKETS & FOOD DELIVERIES

Vienna has a variety of great supermarkets where you can’t just buy food but also get essentials like toilet paper, etc. Keep in mind that supermarkets are closed on Sundays – with the rare exception of those at train stations (f.e. Hauptbahnhof, Praterstern, Westbahnhof).

As for picking the right supermarket chain, well, there are no „bad“ supermarkets in Vienna. Here is a small overview:

Billa (Plus): probably the most frequent one you will find. Famous organic food brand from Billa is „Ja Natürlich“. 

Spar: a lot of small shops all over Vienna. Famous organic food brand „Natur Pur“.

Hofer: our favourite one 🙂 Cheap, really good and fresh stuff. Awesome raspberries! Always clean and staff super friendly! 

Lidl or Penny: are cheap add-ons for your daily/weekly grocery shopping.

BIPA or dm: are drugstores where you will find everything for your beauty but not just only. 

Spar: Thaliastraße 144 (12 minutes)

Lidl: Thaliastraße 102 (5 minutes)

Penny: Thaliastraße 95 (3 minutes)

Billa: Thaliastraße 85 (2 minutes)

Beyond the traditional Viennese dishes like Apfelstrudel or Wiener Schnitzel, food delivery in Vienna offers food from all over the world. By entering your address on lieferando.at, you will get an overview of all available restaurants that deliver meals to your location.

RESTAURANTS

There are hundreds of amazing restaurants. Don’t be shy, just go out and walk into a restaurant. You can check them out first on Google Maps as well.

Pizza Eck: amazing pizza restaurant, located at Hasnerstraße 69 and just 4 minutes from your apartment.

Schuhmeier: awesome interior and delicious food, located at Schuhmeierplatz 17 which is 5 minutes from your apartment.

When visiting for the first time, it can sometimes be overwhelming trying to figure out where to eat traditional Austrian food. Sometimes it’s the pubs that look like weird, old-man bars that end up having the most incredible Austrian food.

Here are some touristic ones:

Plachutta & Figlmüller: They are the „big names“ when it comes to classic Austrian dishes. A little over priced and very touristic. 

Pfarrwirt: a little far away but worth to go when the weather is great!

Cafe Landtmann: Vienna’s most sophisticated coffee house – situated directly by the Ringstraße.

Cafe Schwarzenbergplatz: For centuries, coffee houses have been the unofficial hubs of Viennese society. This is where politicians meet journalists, actors meet theatre directors, authors write their books and others play chess or read a newspaper.

Here are some weird, old-man bars:

Heuriger 10er MarieLiebstöckl, Cafe Weidinger

Wiener Schnitzel

Erdäpfelsalat

Tafelspitz

Zwiebelrostbraten

Palatschinken

Kaiserschmarren

Marillenknödel

These are our favourites here in Vienna. Click here to see them on Google Maps.

BANKS

It doesn’t matter which bank you choose, they all have very similar offers. Cash is still very much king in Austria e.g. you can’t pay every taxi driver by card, mostly in cash unless you order an Uber.

First, you will need to present a series of documents, including the following:

  • Passport
  • Residence Registration Form (Meldezettel)
  • Employment details or student identification 

There are many types of banks in Austria. These are the most popular ones for you to know:

Bank Austria

ERSTE

Raiffeisen Bank

Oberbank

N26

Many banks in Austria charge fees for various services. As such, you should be aware of this before making any transactions. Below are a few of the standard fees that Bank Austria charges for a regular current account:

  • account maintenance fee: 35 EUR / year
  • transaction in the bank: up to 3 EUR

However, Austria has digital banks as well. For example, N26 is a fully digital bank that allows you to set up a free bank account with a Mastercard that you can manage entirely through your phone.

GERMAN FOR BEGINNERS

To get started and have your first basic conversation in German, you are going to need to learn some words. Sarah will test your German after arriving at the apartment 😛

Hallo | Hello [any time of day]

Guten Morgen | Good morning

Wie geht’s dir? | How are you?

Gut, danke und dir? | Good thanks, how are you?

Vielen Dank | Thank you very much

Bis zum nächsten Mal | See you next time

Mein Name ist … | My name is …

Wie heißt du? | What’s your name?

Woher kommst du? | Where are you from?

Ich komme aus … | I’m from (country) …

Tschüss | Bye

Auf Wiedersehen | Goodbye

Ja | Yes

Nein | No

Bitte | Please

Danke | Thanks

Ich spreche nicht gut Deutsch | I don’t speak German very well

Kannst du das bitte wiederholen? | Could you say that again please?

Kannst du bitte langsamer sprechen? | Could you say that more slowly please?

Sprichst du Englisch? | Do you speak English?

Es tut mir leid | I’m sorry

Ich weiß nicht | I don’t know

In Ordnung | All right

Ein Tisch für eine Person bitte | A table for one, please

Können wir dort sitzen? | Can we sit over there?

Entschuldigung | Excuse me!

Was empfehlen Sie? | What do you recommend?

Ein kleines Bier bitte | A small beer, please

Die Rechnung bitte | The bill, please

Kann ich bitte die Speisekarte haben? | Can I have the menu, please?

Servus | Hello to friends

Grias di | Hello to friends but with a Austrian slang

Leiwand | Fantastic

Geil | Awesome

 

APARTMENT INSTRUCTIONS

Please treat our place as if it were yours – unless your place is a college frat house, in which case please treat it like your grandma’s house instead 🙂

#1 No smoking!
#2 No pets!
#3 No loud parties!
#4 Time to be silent from 22:00 until 7:00!
#5 Please don’t disturb our neighbours!

#1 Please always turn off all light when leaving the apartment.

#2 Don’t heat up the apartment more than necessary (max. 24 C° / 75 °F).

#3 When you are leaving the apartment for a few days, please turn down the thermostat to 20 C° in winter and to 0 C° in summer.

#4 If heater is on, please close all windows.

#5 If you break something, please replace it or ask Sarah if needed to be replaced.

At the moving out day, please do the following things to avoid any additional costs:

#1 Clean the apartment (incl. windows, floors). If you don’t want to clean, we will charge up from150 EUR.

#2 Repair all things you broke or replace them.

#3 If you registered in this apartment with Meldezettel, please de-register from this apartment. We need a confirmation from your de-registration „Bestätigung der Meldung“. 

#4 Let us know what time you want to check-out. 

who we are

Hi there!

We are a couple from Vienna and we are here (99% Sarah) to make your stay in Vienna as easy as pie. Just sit back, relax and let us care of everything else!

We understand how difficult it can be to move to a new town. As hosts and landlords, we have learned from our own experience what matters most when moving and settling in a new place. We strive to implement those learnings in our apartments to make your stay as comfortable and easy as possible.

We have apartments in a variety of sizes and shapes, but we always seek to maintain the same level of comfort and the highest hygiene standards. We hope you feel at home and collect beautiful moments!

WELCOME TO VIENNA!